Customer Service
Commitment to quality and excellent service are clearly demonstrated in our customer relations and the quality of our products.
We have structured ourselves into customer-driven units to meet and exceed our customers' expectations. This is achieved through the constant pursuit of highest quality standards, responsiveness, professionalism, accountability and sound leadership.
Our Customer Service Department is structured to deliver a full range of customer benefits:
- "One - Stop Shop” for Customer Satisfaction and Loyalty.
- Efficient deployment of business technology for secure order/payment process, pricing flexibility, delivery integrity and prompt response to customer needs.
- Consistent message on Product Knowledge, the Forte Oil Brand and the resolution of Customer Complaints.
- Providing Competitive Edge.
Please reach us through:
- CustomerService@forteoilplc.com
- PHYSICAL LETTERS.
- LET US KNOW / COMPLAINT FORMS.
- TELEPHONE – 01 8417315 (However, we encourage writing.)
